Terms & Conditions


Last Updated: January 8, 2025

Introduction

Welcome to EdTech Supply. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.

EdTech Supply is part of the Secured Tech family of companies, providing professionally refurbished technology devices to consumers.

1. Acceptance of Terms
By accessing, browsing, or making a purchase on edtechsupply.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
If you do not agree to these terms, please do not use our website or services.

2. Eligibility
You must be at least 18 years of age to make a purchase on EdTech Supply. By placing an order, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.

3. Product Descriptions and Availability
3.1 Product Information We strive to provide accurate descriptions of all products, including condition grades, specifications, and compatibility information. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.
3.2 "Education Model" Devices Products described as "education models" are refurbished devices of the same type and specifications commonly purchased by K-12 school districts.
3.3 Condition Grades All devices are assigned a transparent condition grade based on cosmetic appearance. All grades undergo the same 80-point testing process and meet the same functional standards.
3.4 Availability All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing and Payment
4.1 Pricing All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors on our website or on pending orders.
4.2 Payment Methods We accept major credit cards, debit cards, and other payment methods as displayed during checkout. For bulk orders, purchase orders may be available for qualified buyers.
4.3 Sales Tax Applicable sales tax will be calculated and added to your order total based on your shipping address.

5. Orders and Order Acceptance
5.1 Order Placement When you place an order, you are making an offer to purchase the product(s) subject to these Terms and Conditions.
5.2 Order Confirmation Receipt of an order confirmation email does not constitute our acceptance of your order. We reserve the right to accept or decline any order for any reason.
5.3 Order Cancellation We reserve the right to cancel any order prior to shipment for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity.
5.4 Large Orders Orders containing 100+ devices may be routed to our B2B sales team for review and may require additional verification before processing.

6. Shipping and Delivery
6.1 Shipping Options

  • Standard Shipping: Free USPS shipping (2-3 days handling + 3-5 days delivery)
  • Premium Shipping: Paid UPS/FedEx expedited shipping available at checkout

6.2 Delivery Times Delivery times are estimates and not guaranteed. Delays may occur during peak seasons (back-to-school, Black Friday, etc.).
6.3 Shipping Address You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by the customer.
6.4 Risk of Loss Risk of loss and title for products purchased pass to you upon delivery to the shipping carrier.
6.5 International Shipping At this time, we only ship to addresses within the United States.

7. Returns, Refunds, and Warranty
7.1 90-Day Limited Warranty All devices include a 90-day limited warranty covering device defects and functionality issues under normal use. The warranty does not cover accidental damage unless you are enrolled in our optional protection plan.
7.2 Return Policy Returns must be initiated through our customer portal within the warranty period. Devices must be returned in the same condition as received with all included accessories.
7.3 Refund Processing Approved refunds will be processed to the original payment method within [X] business days of receiving the returned item.
7.4 Return Shipping [Return shipping policy to be determined - free return shipping, customer pays, or case-by-case basis]
7.5 Exclusions The warranty does not cover:

  • Accidental damage, liquid damage, or physical abuse
  • Unauthorized modifications or repairs
  • Normal wear and tear beyond the stated condition grade
  • Software issues not related to hardware functionality
  • Cosmetic damage (as devices are sold with disclosed condition grades)


8. Optional Protection Plan
8.1 Coverage Our optional monthly protection plan (~$34/month) provides full damage replacement coverage, including accidental damage, with hot swap capability and no deductibles.
8.2 Terms Protection plan terms, coverage details, and cancellation policies are provided separately at the time of enrollment.

9. Intellectual Property
9.1 Ownership All content on edtechsupply.com, including but not limited to text, graphics, logos, images, and software, is the property of EdTech Supply or its content suppliers and is protected by U.S. and international copyright and trademark laws.
9.2 Limited License You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
9.3 Restrictions You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without express written permission.

10. User Conduct
You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our website or servers
  • Transmit any viruses, malware, or harmful code
  • Engage in any activity that could damage, disable, or impair our services
  • Violate any applicable laws or regulations


11. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. Access to third-party sites is at your own risk.

13. Disclaimers
13.1 "As Is" Basis OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
13.2 No Warranty TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13.3 Device Performance While all devices undergo our 80-point testing process, we do not guarantee that any device will meet your specific requirements or that operation will be uninterrupted or error-free.

14. Limitation of Liability
14.1 Limitation TO THE FULLEST EXTENT PERMITTED BY LAW, EDTECH SUPPLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
14.2 Maximum Liability IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) THAT GAVE RISE TO THE CLAIM.
14.3 State Law Some states do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

15. Indemnification
You agree to indemnify, defend, and hold harmless EdTech Supply, Secured Tech, and their officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your violation of these Terms and Conditions
  • Your use of our products or services
  • Your violation of any third-party rights
  • Any content you submit through our website


16. Dispute Resolution
16.1 Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.
16.2 Arbitration Any dispute arising out of or relating to these Terms and Conditions or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that you may assert claims in small claims court if your claims qualify.
16.3 Class Action Waiver You agree to bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
16.4 Venue Any arbitration or legal proceeding shall take place in [County, State].

17. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.
Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
We encourage you to review these Terms and Conditions periodically.

18. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Waiver
Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

20. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and EdTech Supply regarding your use of our website and services.

21. Assignment
You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations without restriction.

22. Contact Information
If you have any questions about these Terms and Conditions, please contact us:

EdTech Supply
 Part of Secured Tech Family of Companies
📧 Email: [legal@edtechsupply.com]
 📞 Phone: [Phone Number]
 📍 Address: [Physical Address]

Customer Support:
 For product inquiries, orders, or support, please visit our Customer Portal or contact our human customer service team through the channels listed on our website.

23. Accessibility
We are committed to making our website accessible to all users. If you experience any difficulty accessing our website, please contact us at [accessibility@edtechsupply.com].

24. Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

25. Electronic Communications
By using our website, you consent to receiving electronic communications from us. These communications may include notices about your account, orders, and promotional messages. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

26. Survival
All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including but not limited to warranty disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

Effective Date: January 8, 2025

© 2025 EdTech Supply. All rights reserved.

Part of Secured Tech family of companies—providing school-quality refurbished devices at family-friendly prices, with every purchase supporting K-12 education.

Note: This is a template for informational purposes. These terms should be reviewed and customized by legal counsel to ensure compliance with applicable laws and to address your specific business needs.

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